1. Who We Are
This Privacy Policy explains how Conrad Hart Art (“we,” “us,” or “our”) collects, uses, and protects your personal data when you visit or interact with our website: https://conradhartart.com.
We are based in the United Kingdom and offer products and services globally.
2. What Information We Collect
We may collect and process the following information:
a. Personal Information
- Name
- Email address
- Shipping and billing address
- Payment details (via third-party providers)
- Order history
b. Technical Data
- IP address
- Browser type and version
- Device type
- Time zone and location
- Browsing behavior on our site
c. Marketing and Communications
- Your preferences for receiving newsletters and promotions
- Interactions with our marketing emails (opens, clicks, etc.)
3. How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Send you order confirmations and updates
- Communicate with you (e.g. customer support)
- Send promotional and newsletter emails (if you’ve opted in)
- Monitor website usage and performance (via Google Analytics)
- Comply with legal obligations
4. Legal Basis for Processing
We rely on the following lawful bases:
- Contractual necessity – to fulfill your orders
- Consent – for sending newsletters and marketing
- Legitimate interests – for analytics and site improvement
- Legal obligation – to meet regulatory or tax requirements
5. Sharing Your Information
We do not sell your personal information. We may share it with:
- Payment processors (e.g. Stripe, PayPal)
- Email marketing services (e.g. MailPoet, Mailchimp)
- Analytics providers (e.g. Google Analytics)
- Shipping companies (for delivering orders)
- Legal authorities (if required by law)
6. Cookies
We use cookies and similar technologies to:
- Enable site functionality (e.g. cart, checkout)
- Understand user behavior through analytics
- Customize your experience
- Track newsletter opt-ins and engagement
You can manage or disable cookies in your browser settings. Some features may not function properly if cookies are disabled.
For more information, view our Cookie Policy.
7. Google Analytics
We use Google Analytics to better understand how users interact with our website. This data is anonymized and does not personally identify you. You can opt out using the Google Analytics Opt-out Browser Add-on.
8. Marketing Emails
If you subscribe to our newsletter, we will send you occasional updates and promotions. You can unsubscribe at any time using the link in our emails or by contacting us directly.
9. Your Rights (GDPR & UK Data Protection)
If you are in the UK or EU, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing or restrict processing
- Request a copy of your data (data portability)
- Withdraw consent at any time (e.g. newsletter opt-out)
To exercise any of these rights, contact us.
10. Data Retention
We retain your personal data only as long as necessary for the purposes it was collected, including legal or accounting requirements.
11. Security
We use SSL encryption and secure third-party services to protect your data. However, no method of transmission is 100% secure.
12. International Visitors
If you access our site from outside the UK, your data may be transferred to and processed in the UK or other countries with different data protection laws. We will take appropriate measures to ensure your data is protected.
13. Third-Party Links
Our site may link to external websites. We are not responsible for their content or privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Effective Date: [28/06/2025]
Last Updated: [28/06/2025]